Safe Recovery Dubai (“we,” “us,” or “our”) operates the website saferecoverydubai.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site or use our towing and roadside recovery services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, location, vehicle details, and message content when you submit a booking form, contact form, or reach out via WhatsApp or phone.
- Automatically Collected Information: IP address, browser type, device information, pages visited, and browsing behavior, collected through cookies, Google Tag Manager, and similar tracking technologies.
2. How We Use Your Information
We use the collected information to:
- Respond to towing, recovery, and roadside assistance requests
- Process bookings and provide customer support
- Dispatch the nearest available recovery team to your location
- Improve our website, services, and response times
- Communicate service updates, confirmations, or offers
- Analyze website traffic and user behavior for site improvement
3. Cookies and Tracking Technologies
Our Site uses cookies and tools such as Google Tag Manager and ClickCease to enhance user experience, prevent ad fraud, and analyze traffic. Cookies are small files stored on your device. You can disable cookies through your browser settings, though this may affect Site functionality.
4. Google AdSense and Third-Party Advertising
We use Google AdSense to display advertisements on our Site. Google, as a third-party vendor, uses cookies (such as the DoubleClick cookie) to serve ads based on your prior visits to this and other websites.
- Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our Site and/or other sites on the Internet.
- You may opt out of personalized advertising by visiting Google Ads Settings.
- You may also opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative opt-out page.
5. Third-Party Links
Our Site may contain links to third-party platforms such as WhatsApp, Facebook, Twitter, and Instagram. We are not responsible for the privacy practices or content of these external sites.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
Our Site is not directed at children under 13. We do not knowingly collect personal information from children.
8. Your Consent
By using our Site, you consent to our Privacy Policy and agree to its terms.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Safe Recovery Dubai
- Address: Dubai, United Arab Emirates
- Email: info@saferecovery.com
- Phone: +971 55 203 1145
